4 Ways Virtual Reality Could Change Higher Education Marketing

Every major development in technology has provided universities with new ways to tell their story, as well as attract and interact with potential students. Take the internet, for example, which provided colleges with the opportunity to broaden their reach and develop new education methods. Or consider Facebook, where higher education marketers are now able to advertise to potential students based on a variety of factors such as education, interests, jobs and behaviors.

Veteran higher education marketers have experienced just how much these technologies have alerted the industry over the past 20 years, yet recent changes may merely be the start of a monumental shift in the higher education paradigm. One of the driving forces of this shift could be virtual reality, which has the potential to modify numerous aspects of higher education, including how universities attract and educate students. To further highlight just how major of an impact that this developing technology could have, below I’ll examine 4 ways that virtual reality could alter higher education marketing.

A More Personal Brand Story

One of the essential components of effective marketing is a personal brand story. Within these stories, universities will need to answer questions such as: What makes the school unique? Why should I attend school here? What are the benefits of obtaining a degree? The more personal and unique that these brand stories are, the more the university will stand out from the competition.

Lately, universities have been leveraging online videos as a method for telling their brand story. Although these videos have been effective, the limitations of video as a medium can restrict universities from accurately portraying the whole spectrum of experiences that may come with studying at their school or being on campus. For example, consider a popular structure for brand stories where the video takes the viewer through a series of campus experiences, such as cheering at a sold-out athletic event or spending time in the library. Now, consider that story again, but instead of simply staring at a screen, you’re actually at the sporting event hearing the roar of the crowd and sensing the energy in the arena or exploring through the many floors of the prestigious library. With virtual reality, these type of sensual experiences are potentially possible, which would then provide colleges with the ability to leverage all of their resources to develop a brand story that is truly personal and unique to the university. Virtual reality could also personalize the student experience as well, for a brand story could end with a direct welcome from the University’s President in her or his office, along with a quick Q&A session.

Improved Student Testimonials

Program testimonials are a chance for higher education marketers to showcase the value of obtaining a degree from their university, with popular strategies including videos, essays or snippets of comments that highlight the student experience. These testimonials should offer potential students insight on what a program or school may be like, yet most tend to feel extremely generic and scripted, especially considering that these are testimonials for what could end up being a $30,000+ investment.

Virtual reality could assist higher education marketers in improving student testimonials to provide a more honest and accurate representation of the value of a degree. An example of this could be taking a potential student through an intimate story via virtual reality where the observer could directly experience and feel what a former student’s life was before, during and after obtaining a degree (ex. a story that highlights the growth of an individual from working a minimum wage job to becoming an award-winning scientist). These stories will obviously differ for each former student, but the goal here is to provide potential students with palpable content that is not only personal (ex. matches their interests and personality), but also exemplifies how a degree from the university can change and improve one’s life. The more that this change is able to be felt and experienced, the better the individual can infer the value of a degree from the given university.

Virtual Tour

Virtual tours can be a great way for students to develop better insight on the university, as well as the academic experience as a whole. Although similar to the brand story example noted above, virtual tours will be different in that the student will be the one dictating the experience, as opposed to a university attempting to tell a story. Once fully implemented, virtual tours should be able to allow students to explore the university campus, programs and curriculum alongside a personal virtual assistant.

Being a modern take on the concept within “choose-your-own-adventure” novels, each and every virtual tour will be personalized based upon any question or concern that a potential student may have. This is where the personal virtual assistant will be key, as they can converse with the potential student and quickly adjust the tour so that it fits the contour of the viewer’s psyche. This approach may also have the chance to alter the communication process between university marketing departments and potential students, as the virtual assistant, due to it being personal in nature, should be able to increase the volume and quality of information provided by the student (as opposed to bothering students via phone calls or emails). Virtual tours could also make the experience of the potential student more personal due to questions or concerns being answered not via words, but actual experience.

Virtual Classrooms

With virtual reality, the line between an on-campus and online student could become remarkably fuzzy if virtual classrooms are implemented. Within these virtual classrooms, the environment should be so similar that the experience between being in the classroom on campus vs. being in the classroom virtually will be unidentifiable until the off-campus student takes off their virtual reality headset. This means that an online student will be able to fully experience an on-campus class from hundreds, even thousands of miles away. This can greatly improve the online education experience where online students may feel isolated from their peers, instructors or even universities. With virtual classrooms, potential students would also be able to sit in on a class to get a sense of what their higher education experience may be like.

From a marketing perspective, virtual classrooms would provide higher education marketers with the opportunity to market their university’s prestigious campus and award-winning faculty to online students. Additionally, with virtual classrooms, universities would be better equipped to assist with the educational needs of their community, or even showcase sold out lectures and on-campus events to a broader audience with little effort on part of the university.

Although currently in development, virtual reality has a chance to make monumental changes to higher education marketing, as well as the education paradigm as a whole. And as the advancement of technology continues to accelerate, look for the implementation of virtual reality within higher education to come quicker than one may assume.

Tyler Putz of Circa Interactive Tyler is a retired division two college basketball player and a recent graduate from the University of Iowa. His creativity, as well as passion for entrepreneurship and the expansion of technology and communication, helps Circa to continue to stay on the cusp of new technologies and trends influencing future generations of students.

The Value in Video

 

 

 

 

 

 

 

 

 
Finding new ways to attract viewers has always been a challenge in the SEO world. When it comes down to it, ranking a website in the long term is not just about building a large number of links. It’s also about creating high-quality content that will attract links naturally over time. It’s the age-long battle of quality vs. quantity, and it has become fairly clear that the newest contender in SEO is online video.

Do your Marketing Basics

The first step in any effective communications-style campaign is understanding your audience. To ensure effective communication, think primarily about the people you want to view the video. Whether you’re targeting prospective students, student parents, undergrads, or professors, each video will serve a unique and distinctive purpose that should not be transparent throughout your other demographics. By putting yourself in their shoes, you will gain insight into what they want to know and how they want to be addressed. With this in mind, the distribution and formulation of your videos should correlate with each respective goal and message in mind. By appealing to these audiences, a video’s sense of quality will increase which will, in turn, lead to more visibility from an SEO standpoint as well.    Video-Marketing-Strategies

Time is Money

Lets talk about Google for a second. One way that Google recognizes sites that are high in quality is by measuring how long a viewer stays on the page. Obviously, if it is an interesting and high quality site, someone’s going to stay for a longer period of time. A high bounce rate could be an indicator of a lower quality page, while a ‘long click’ — more time spent on a page — identifies a better domain in the eyes of a search engine. Needless to say, video offers an unprecedented opportunity to capture and engage viewers in a way that other forms of media simply lack. Placing program overview videos, digital tours or faculty interviews is a great way of implementing this strategy and can be done at a very low cost.

This is a great example of an interactive campus tour video provided by St. Michaels College:

Allowing the viewer to engage with your site is proving to add more and more value as quality is becoming more targeted.

Video on the SERP

Aside from the added viewing time and quality given to your programs pages, video helps to differentiate your brand on the search engine results page (SERP) through a video thumbnail result. Zappos, for example, created 50,000 product description videos in 2009 and doubled their linking domains. It should be unproblematic to take lessons like this and apply them to a schools program/department. Here is a step-by-step walkthrough for getting these video results on the SERP:

  1. Add keywords in a video title such as “Tutorial”, “Review”, “Explanation”, “Tour”, etc. to help identify/organize content and provide a shortcut to what your potential viewers are looking for. Keep it simple and to the point.
  2. When hosting your videos, be sure to use sites such as Vimeo Pro, Wistia, Vzaar or Viddler. Do NOT use a regular vimeo account or youtube as their domains will rank for your video on their site rather than your own domain.
  3. Embed videos via an HTML5 player with flash fallback. All of the listed hosting recommendations above should include this option.
  4. This one’s important. Surround the video with information. Images, links and text help search engines recognize a quality page, so make sure your video at least comes with a text description. A page with only video content on it can look very thin. An easy way of doing this is to provide faculty bios/pictures or student testimonials.
  5. A video sitemap is the main way of giving search engines rich meta-data about your video. Wistia offers sitemap generation at the price of a $25/month subscription. Refer to this video for further sitemap guidance:

Make it Sharable

Let people spread your content. Placing linked social icons on your video page only facilitates the endeavor to get your video into the world. If you’re looking for the basics I’d recommend getting the code from TwitterFacebook and Google directly or throwing the “AddThis” widget on any page. Additionally, make your video embeddable, so others can throw it up and you can get further SEO value. For a quick guide on getting inbound link benefits from embedded videos, see here.

Social Networking Concept

When it comes to video, as with all other content, quality is key. With search engine algorithms getting tighter and tighter, it’s crucial to stand out not only for branding purposes, but to enhance your algorithmic SEO value as well. Along with these simple steps for recognition, having quality content should provide you with a multitude of benefits that can be translated into both the physical and digital worlds.