15 Higher Education Digital Marketing Strategies for 2018

Every day, universities and colleges are coming up with exciting, innovative courses for the millions of motivated students all over the world. The higher education space is being redefined by innovation in design, delivery and employability for many degree programs. Education experts have the resources they need to craft, test and rollout cutting edge online degree programs. That’s why higher education institutions are bringing on board creative communication and marketing professionals to keep their institutions and programs visible and desirable. Here at Circa, we utilize unique higher education marketing strategies that help raise awareness of courses and programs while bringing in high quality students that enable online degree programs to flourish. 

Innovative PPC Strategies

Andrew Glasser and Farzin Espahani

The possibilities for higher ed marketing are seemingly endless when it comes to PPC. It is by and large the most immediate method for generating high-quality leads while broadcasting your brand to qualified individuals, ultimately turning clicks into prospective students. In Search, PPC is a hotbed for student acquisition, with degree-seekers constantly turning to Google and Bing to help them decide their career/academic path. Within Social, PPC offers increasingly advanced tools which we can use to hone in on subgroups of your target audience, fostering lead growth in the student acquisition cycle while simultaneously nurturing your Brand’s reach.

When it comes to paid advertising on social platforms, we notice a clear trend for universities who are marketing online graduate degree programs: All the ads are the same. The ad copy makes it clear that the program is flexible and completely online, and the visuals often convey a happy working professional looking satisfied in their new role. In 2018, it is our focus, mission, and purpose to ensure that colleges and universities make a commitment to standing out from the crowd by showcasing their true story. Students understand that they have basic needs in their degree program, but in 2018, millennials need to have a connection to something bigger. It is important for universities to look at their missions, ideals, and unique value propositions outside of online, flexible, innovative curriculum to begin conveying the information that matters to a student’s personal journey.

Mobile Optimized Search Ads

Studies continue to show that mobile devices are the go-to option for searching the internet. In fact, mobile devices are used more often for searches than desktop computers.  The average person checks their phone 150 times a day, the average time spend on a smartphone is 177 minutes per day, and amazingly, the average mobile session is 70 seconds. This means consumers are using their phones all day, every day, but in short bursts of time. By bidding higher for mobile devices in Google Adwords and Bing ads while utilizing mobile optimized ad extensions we can increase the CTR significantly.

Managed Placements And Interests

Managed placements is a good strategy when there are specific websites that you think are related to specific program or university where can be visited by a potential student. For example for an online MBA program, we want to place our display ads on education related websites and focus on pages relevant to higher education and career advancement. This will help us to make sure our ads are shown to those more likely to click on the ad to learn more.  

Facebook Retargeting Campaigns

The beauty and effectiveness of retargeting allows you to reach out to users who have already showed interest to your brand or program and to get them to re-engage with your brand. This is a slow but steady and cost effective strategy that converts more students compared to traditional targeting, since users are more likely to engage with ads from brands that they know. The best way to achieve a winner retargeting strategy is to start with a brand awareness ad to simply introduce your brand. Then running a retargeting campaign that shows new ads to those who have already engaged with your previous ad.

Fundamental SEO Strategies

Tyler Cooper

Every month, hundreds of thousands of prospective students are logging onto their computers, opening up Google, and trying to figure out where they should earn their degree. If your website’s SEO strategy is not up to par, chances are you’re missing out on the vast majority of these leads. While you can use Google AdWords to show up for these results, you’re going to be paying a premium for each click. When you rank organically, there is no cost per click. When looking at this from an ROI perspective, the value of SEO is undeniable. Having a large search presence means more organic traffic, more leads, more applicants, and more students. If SEO is not a part of your digital marketing strategy in 2018, you are doing yourself a huge disservice.

Link building

Link building is undoubtedly the most important aspect of your SEO strategy. In order to compete in competitive markets such as higher education, your website will need a steady stream of high-quality and relevant backlinks. There are a number of link building strategies. You can read more about those here.

On-Page SEO

In order to get the most out of your link building campaigns, it’s extremely important that your on-page SEO is in place. Make sure you all of the content on your website is properly optimized for search. This includes keyword rich title tags, relevant meta descriptions, keyword density, optimized header tags, internal linking, and much more.

Technical SEO

While this may require assistance from a web developer, it’s important that your site is technically sound so that it can be properly crawled by Google. The easier it is for Google to crawl and understand your site, the more your website’s pages will be shown in Google’s search results. On the other hand, if your website is full of technical errors, your search rankings will almost certainly suffer. Some things to look for when performing a technical SEO audit are: 404 errors, missing/broken XML sitemaps, slow page load times, duplicate content, irrelevant/thin content, and more! Use a tool like Screaming Frog to identify some of these common issues.

Website Content Strategies

Frederic Lee

Creation of website content (articles, infographics, data visualization, and more) is an essential aspect of any search marketing strategy. The primary reason being that Google favors websites with fresh content. With this in mind, a strategy of continuous creation and publication of content is important for website visibility in Google’s search results. In addition to creating fresh content, here are three core strategies to get the most ROI in this content.

Traffic and Rankings Focused Content

Through careful keyword research with an emphasis on target long-tail variations of your core keywords, content can be created with the best opportunity to rank in the search results. Keyword clusters/pods can be established in order to streamline content creation and may cover many keyword opportunity areas surrounding a long-tail variation. Upon completion and distribution, this content may rank for competitive keywords and either bring in large quantities of industry traffic, or a lesser, more valuable flow of conversion-focused traffic.

Conversion Support Focused Content

Depending on your business goals, conversion support content have a goal of providing detailed information about your product/service and industry. This content is designed to speak directly to individuals in the sales funnel. Through paid and organic social distribution and careful placement on your website, these articles are designed to be a strong touchpoint in the sales process.

Social Signal Focused Content

A portion of the Google algorithm involves having positive social signals pointing towards your website and content. Articles and graphics can be created with this exact goal in mind. A detailed analysis of your target audience and how they interact on social network is a key first step. This content must give them a reason to share and engage. Upon publication, strategic social sharing and promotion can help kick start this content on Facebook, Twitter, LinkedIn and other relevant networks to your industry.

Creative Digital PR Strategies

George Bradley and Joseph Lapin

In the higher education industry, digital public relations is an important approach for any SEO strategy. Here at Circa, we believe that the faculty are one of a university’s greatest assets, yet in general, many higher ed marketing companies are not utilizing these key stakeholders. By leveraging traditional public relations strategies for the digital world, digital PR not only influences brand awareness and thought leadership for universities, but it also allows us to create high level media opportunities for our professors in publications such as the Washington Post, The Hill and HuffPost. Not only are the professors being placed here, but we are obtaining backlinks to our program pages. This directly influences organic traffic that leads to conversions and new students. In collaboration with on-page SEO elements, content marketing, and other link building strategies, digital PR helps bring prospective students to a university and serves as a significant contributor to a diverse link profile for an authoritative website.

Relationship Building

Professors and reporters/editors are the two key relationships that should be built as part of a higher education digital marketing strategy. By building trusting relationships with faculty, you are able to gain an understanding of their research and passions and also create opportunities that are specifically focused on their expertise. Relationships with reporters can also prove to be greatly beneficial. When you have a reporter who trusts you, they are far more likely to respond to your pitch and come to you for a quote from one of your faculty members.

Creative Pitch Writing

Pitching compelling story lines and sources are the crux of any PR strategy. In the higher education digital marketing space, we leverage the faculty expertise to write pitches that relate to current trending topics in the news. There are often four key components to a pitch, and these are the lead, call to action, unique value proposition, and conclusion. You can find more information on how to write these pitches here.

Stay on Top of the News

Having access to and critically understanding the latest news is imperative because you want to stay ahead of the curve. There are various ways to understand what is happening throughout the world, and you should consider each method to be as important as the next. Understanding stories in the newspaper and tying in our professors is the perfect way to begin the pitching process. All of this comes back to understanding your professors and the people working on relevant stories within the media.

Organic Social Media Marketing

Audrey Wills

In 2018, social media is an imperative part to any digital marketing strategy –– especially for higher education. To put the importance of social media marketing into context, take a look at the graph below. When the Pew Research Center began tracking social media usage in 2005, less than 8% of 18-49 year olds in America used at least one social platform. Today, over 75% of 18-49 year olds are active on at least one social media site, meaning social media is the optimal medium for reaching higher education’s target audience.

While the growth in social media usage is a good thing in the world of higher education digital marketing, this increased usage leads to users being inundated with ads and content marketing. So much so that at the beginning of 2018, Facebook changed its algorithm to prioritize content from user’s inner circles. Thus, making it even more difficult to get content in front of your target audience –– organically at least. So what tactics can you use to ensure you continue to reach your audience and boost enrollment? Let’s take a look.

Know Your Platform

As mentioned before, Facebook changed their algorithm in the beginning of 2018 to prioritize content from a user’s family and friends. This means that whenever you post content, whether it is on Facebook, Twitter, or Instagram, you need to post content that best suits that platform.

Facebook’s algorithm favors content that people want to engage with. Think: would I share this with my friends? Content that is made for Twitter should be concise, yet informational. Let your followers know what you’re sharing and why. Do some research and identify the most active hashtags for your industry and use them throughout your tweets to help increase your reach. When creating content for Instagram, think visuals first, and make sure you have an eye-catching graphic that will grab your follower’s attention and get them to stop scrolling.

Keep up-to-date on social media marketing by attending a conference: http://circaedu.com/hemj/13-higher-education-marketing-conferences-in-2018/  

Live Video

One tactic that all social media algorithm’s love is Live Video. Facebook, Instagram, and Twitter enable you to leverage live video to interact with prospective students. My favorite tactic for utilizing live video is hosting live Q&A info sessions to address general program FAQs and provide prospective students the opportunity to ask questions and receive answers in real-time. Hosting a series of Q&A info sessions that address different areas of your program. To give students a better feel for your program, have different team members host each session. Anyone from an alumni, a current student, a faculty member, or even dean are perfect candidates to provide their own perspective and create a connection with the prospective students.

Chatbots At Your Service

Social media has changed the way we all communicate, and chatbots are taking our new forms of communication one step further. Chatbots provide a modern way for students to get questions answered instantaneously. Implementing chatbots into your recruitment strategy can help your admissions team speed up the enrollment process by weeding out unqualified candidates, answering questions in seconds, not hours, and even following up with potential students to ensure they finish their applications before the enrollment deadline.

Circa Interactive is the premier digital marketing agency in higher education. Since opening in 2011, Circa Interactive has helped more than 60 degree programs increase lead flow, build brand awareness,and generate more students. To find out how our services could help your institution, please email clayton@circaedu.com. 

 

Understanding the Value of A/B Testing

What is A/B Testing?

Have you ever wondered if a certain piece of content on your website is performing to its full potential? If the subject line on your email campaign is compelling enough to maximize open rates, or even if a button on your website is the best color to attract a user to click? Many businesses and their marketing teams ask these and similar questions every day. Thankfully these questions can be answered by utilizing A/B testing.

A/B testing, or split testing, as some people like to call it, is a controlled experiment whereby two or more variants are tested against each other to find which performs better. This commonly used approach allows marketers to make the most of existing traffic that has usually taken a lot of time and money to get in the first place.

The Stages of A/B Tests

There are a handful of stages when running a successful A/B test. These stages can vary depending on who you ask but in general, four show up time and time again. These stages can be represented in four questions.

Do I need to conduct an A/B test?

Testing random ideas just for the fun of it will more than likely be a waste of time. For this reason, it is highly advised to create a hypothesis first. This hypothesis must be based on research into where the problem lives. For example, “if I make this change I expect to see this result”. This will help you gain information on not only what needs to change on your site but valuable information on your customers and their behavior.  

What metrics will define the success of this test?

This stage is the most important, and thus should be given the most time and focus. It is important to define what metric which will be used to measure if the experiment group is better than the control group or not. To help you decide this, you need to ask yourself what are you going to use the metrics for. There are two main categories of use that you will be using your metric for; Invariant checking, variants that should not change across your experiment and control, and evaluation of metrics and evaluation. These can be either high level such as increase in revenue or percent of market share. On the other hand, matrices can be more finer and look at user experience.  

It is important to note that some metrics may not be able to be completely measure correctly due to factors such as technology and demographics used. For example, Java may not run on certain web browsers resulting in incorrect CTR. As a result, filters may be needed to ensure data is not skewed and the metrics chosen can actually measure correctly.

How to design an experiment?

Designing the experiment includes deciding on a unit of diversion, deciding on the size and characteristics of the population and how long the experiment will run for.  

  • The unit of diversion is what units you are going to run the test on and comparing. Commonly, these can be event based (e.g. pageview) or anonymous ID (e.g. cookie id) or user ID. It’s important to ensure when you have a user visibility change to assign people instead of events. This is so the user will not get confused if they see a change, refresh the page and then see that the change has disappeared. If measuring latency change, other metrics like event level diversion might be enough.
  • The population of subjects that are eligible for this test is then selected. Everyone who visits your site may not be eligible for this experiment as you might be only looking at US traffic, of wanting only students depending on what and why you are experimenting.
  • Timing in a/b testing can be a deciding factor whether the experiment has been carried out correctly or not. When best suits to run the experiment? During the holidays? At night? Weekdays vs the weekend? This will depend on who the population is and what you’re looking to achieve. Making sure the experiments run long enough to gather a sufficient amount of data but not too long to miss out on the opportunity to use the better performing page with all of your site visitors.
How to analyze data?

Tests can end in three different ways, either the control wins, the experiment wins or there is no change. Reading this much is for the most part easy but it is important not to pat yourself on the back just yet. It is essential to dig deeper into these results and find out more about the behavior of your customers. As Bryan Clayton, CEO of GreenPal explains “Only with A/B testing can you close the gap between customer logic and company logic and, gradually, over time, match the internal thought sequence that is going on in your customers’ heads when they are considering your offer on your landing page or within your app.”

A/B Testing Examples

MVMT

The Retention of customers is an issue for many watch companies as a customer is usually only in the market for a watch every few years. MVMT faced this issue and introduced a selection of interchangeable watch straps to their site. To ensure these straps increased consumer retention the way in which they were presented on the site was tested. The control in this experiment was with no cross selling of the straps with two test variations, one with the straps above the watches and one with the straps below the watches. By doing this test, MVMT were able to increase conversions by 5.5% for mobile shoppers and 2.2% for shoppers on desktop.

ASANA  

Teamwork-trafficking software Asana used a/b testing to successfully redesign and rebrand their website, improving user experience along the way. To ensure consumers were not surprised with a big website design, Asana implemented these changes slowly over time to gradually optimize the site for the best user experience. By breaking their tasks into two categories, Asana’s product team were able to first focus on core functionality features, implementing them once they had performed well in their test segments. After this, their rebranding team implemented the overall new look of the site and new branded look.

A/B testing is just one of the way’s that our PPC team ensures our clients campaigns are optimized and operating to their fullest potential. You can check out or PPC services here.

Aidan graduated with a Master’s in Digital Marketing from the National University of Ireland, Galway in 2016 where he gained a strong understanding of online marketing strategies, and marketing performance and productivity. Prior to his move to the US to work with Circa interactive, Aidan gained his experience in a variety of industries from festivals to medical devices. His current role within the Circa team is as the Jr. Digital marketing specialist, working with both the SEO team and the Marketing Analytics team, ensuring the service we provide is above the high standard expected from our clients.

Learnings (and Mistakes) that Have Shaped My Communications Career in Higher Education

With almost 20 years on the marketing and communications side of higher education, I’ve learned a great deal from key stakeholders and my brilliant teams. But I’ve learned from myself and my mistakes, too. It’s amazing what can grow from a few blunders, helping you lead a more productive, informed and fulfilling career.

Following are six of the biggest lessons I learned from my own failures:

Communicate with everyone.

During my early years in higher-ed communications, I would communicate with one audience at a time. My approach was not as inclusive; and, I sometimes left out key audiences that needed to be informed.

Lesson learned! As higher-ed marketing experts, identify every possible communication channel to disseminate updates through a mix of university websites, videos, email, newsletters and live discussions, as well as through external media, social media, community partners and education outlets. Different audiences receive information from a variety of sources, so accessibility is important – accommodating the way they are informed. Transparency helps reach key audiences; so they are not only informed, but so they feel part of the conversation.

Delegate, delegate, delegate.

During my first job out of college, I tried to do it all. I wanted to prove to myself and others that I was capable and effective.  So I took on more work than I should, and, eventually, I started missing details – and I was not being very effective (and didn’t feel very capable). While I had good intentions, I was missing deadlines, making mistakes and feeling overwhelmed.

Delegation is important to a successful outcome. Your team is just that… a team, and delegation empowers all team mates to have a role and to feel involved in project success. When the right mix is involved, work gets done more efficiently and successfully. Delegation is a great way to coach and mentor, as well.

Give back – and Get Back.

In my early career, prior to getting involved in higher education, I was stuck, frustrated and not learning very much in my job. I was craving professional development and new challenges, and I made a mistake by waiting too long to satisfy this craving.

Then, I got involved with the American Cancer Society as a volunteer. With the sole intention of giving back to the community, I actually “got back” so much more from this experience.  Volunteering gave me the professional development I needed, while enhancing my communication and leadership skills.  Most importantly, I met a board member from Metropolitan State University of Denver (MSU Denver), and that introduction led me to higher education and long-term communications role at my current organization. So, expand your community, and more will come.

Course Correct.

We’re familiar with the expression, “Life is what happens while we are busy planning it.”  Well, the same holds true with our careers. I wrote a plan for a previous president, and then I got so focused on sticking to the communications plan — and then I missed a few opportunities.

While it’s important to have a plan, I also learned that it’s helpful to step back, evaluate, adjust and course correct when new opportunities develop – and challenges occur. I now accept that plans often need to be adjusted, and that’s a good thing.

Listen to All Stakeholders.

It’s easy to isolate yourself and your team in your work. I’ve done that many times, and learned the hard way about isolated thinking. Big mistake!

Learn from stakeholders from all sides — from students to donors to staff members to the community, as they all have something to teach you. They wear different hats and can collaborate and add perspective to university outreach and strategies.

Model and Mentor.

In my early years, I wanted to show my bosses and leaders that I could figure it out by myself.  While sometimes I could, I also found that I made some mistakes along the way and that I could have benefited from some extra guidance.

Eventually, I started working with a mentor who taught me new leadership skills. In return, I mentor students and professionals, to help them grow in their careers and foster new partnerships. After all, higher education is about teaching others, and it’s important to mentor and model throughout your career.

We can learn from so many teachers and leaders in higher education, including ourselves.  So embrace the blunders, and celebrate the lessons. There’s plenty to learn from our slip-ups!

About the Author

As the Chief of Staff and Vice President of Strategy for Metropolitan State University of Denver (MSU Denver), Catherine B. Lucas, APR, redefined MSU Denver’s brand in the higher education marketplace; spearheaded the legislative approval process to offer master’s degrees; and led the name-change transition from “college” to “university.”  She has earned a reputation for brand and reputation management, collaborative decision making and community engagement. 

6 Tips to Start and Master Your College’s Blog in 2018

At Circa Interactive we’re fortunate to work with a few outstanding partners. Below, our friends over at Finalsite put together six useful tips for your college’s blog to become successful. Enjoy!

While you already know that your school needs a blog, the usual roadblocks–time and staffing–are probably standing in your way. Whatever you do, don’t allow these to become constraints. Blogging has the potential to grow your school’s brand, engage your community, and recruit right-fit students to your schools, so it’s definitely worth the effort. If you’re ready to dive in to starting your college’s blog in the new year, here are a few steps to guide your success.

1. Determine a Focus for Your College’s Blog

Many colleges and universities don’t blog at all, and those that do often limit themselves to ones written by the college president, department heads and admissions directors–a pretty narrow focus.  Since your blog will be a traffic-driver and will help to fill your recruitment funnel among other things, put the focus on where you shine: your culture. Showcasing what makes you unique, like the programs you specialize in, your awesome students, and incredible careers of graduates allows you to broaden your focus and bring in students, faculty, coaches, current parents, alumni and others to contribute content.

2. Gather a Group of Dedicated Writers

In order to make an impact with your blog, you need to be consistent about posting. And while it seems simple to assign the task to one person to keep the blog’s tone and voice the same, gathering more content contributors makes it easier to produce content on a consistent basis.

To choose this group, start by polling your community. Ask faculty, students, staff, alumni and parents to share their ideas on posts they’d like to write, or topics they think would be beneficial to prospective and current students and their families, or alumni. Current student bloggers are a great source of content (especially English majors!) as it’s a great resume booster for them to see their work published online, so they’ll love to blog frequently. And, prospective students love to hear firsthand from current students.

Vanguard University does a great job of sharing content from students in a variety of stages and programs to give real-life insight into the student experience (and it looks pretty cool, too!).

An example of how to use student contributors for your college's blog.

A Student’s Guest Post on Vanguard University’s Blog

And while you may want to have different blogs for special programs, like study abroad or athletics, these should be maintained in addition to your college’s main blog. Use a tool that lets you categorize your posts so that they can be dynamically published to all related categories, letting you maximize the impact of your content with less effort.

Remember-it only takes two blog posts per week to improve your website traffic!

3. Create a Content Calendar

Once your group of writers is formed, work with them to create a content calendar that works.

Determine which days you want blog posts to be published, which topics are timely, and which topics are evergreen (can be posted any time.) If you’re only going to blog twice a week, take into consideration that Monday mornings rank highest for visits and Thursdays rank highest for social shares, so focus on those days to get the most traction.

4. Determine an Editing Process

At Finalsite, we use the “press call” concept. Each day at the same time, the marketing team receives an email with all the content that’s scheduled for the next day, including blog posts, and shares their edits with our content marketing manager, who inputs them, and prepares content for publishing.  This system works for us, and now our team expects and prepares for press call each day. Your editing team might be made up of content contributors, marketing or admissions staffers, or others with a critical eye.  

5. Write Simply and with Intent

If your intent is to inform, blogs are meant to be easy-to-read, conversational pieces, but your content contributors might be self-conscious about writing. If your blog is simple and written with intent, it will always be well-received.

Here are few tips for making this happen:

  • Write in lists. It makes content easy to digest and gives readers key takeaways.
  • Write your blog post title first (you can always go back and fine-tune it later!) A title gives your post focus.
  • Write in chunks or sections. Blogs shouldn’t be written like an essay, but should be segmented by different thoughts or ideas.
  • Use a textual hierarchy to break up your post and make it easy to read.
  • Numbered posts are really effective: “The Top Five Reasons to Major in Business,” “Three Reasons Greek Life isn’t What Think it is?”
  • Always incorporate photos in your posts. We recommend one image near the top, and several images throughout the post.
  • End all blogs with a call-to-action.
  • Encourage content contributors to be themselves and use an authentic voice.

6. Share Your Post via Social Media and Subscriptions

“Is anyone out there?” It’s a common fear that you and your content contributors could spend hours on posts that no one sees. But when you follow a few simple steps, your blogs will be seen, appreciated, and shared.

First: Create a way for readers to subscribe to your posts via email. This way, they’ll get the blog posts delivered right to their inbox.

Second: Each time you post a blog on your website, share it on your social feeds. This is a pivotal piece for your inbound marketing strategy! You can also share older blog posts that are still relevant on social media, too! Be sure to always include a photo in your tweets and Facebook posts, as posts with images are more likely to get clicked.

Third: Add links to your blog in the online newsletters that you’re already sending. If you have a monthly newsletter that goes out, include this month’s best posts as a way to drive readership and subscriptions.

Fourth: Use blog posts as inbound marketing content. When sending communications to students in the admission funnel, consider which blog posts you have, and use them as your inbound content. For example, if a student wrote a post on their experience as a student athlete, it would be great to share that with all applicants interested in your athletic programs.

 

Pulling it All Together

Your blog won’t appear overnight, and neither will differences in website traffic — so don’t get discouraged. A blog takes weeks to really get up and running and months to really make a difference. However, with the right people and plans in place, it will quickly become a central piece of your inbound strategy and school culture.

For more tips and strategies for a high-converting website, download Finalsite’s eBook “The Ultimate Website Guide for Colleges and Universities.”

 Hadley RosenAfter more than a decade working in schools in roles in the classroom, communications and advancement, Hadley joined Finalsite in 2013 as Marketing and Communications Manager. She loves meeting Finalsite’s amazing family members around the world and learning about trends impacting schools. She’s a big fan of travel to places near and far with her growing family, cooking cuisines of all kinds, and working on her French fluency.

Three of the Best Books to Transform Your Digital Marketing Company

Over the last few years, our team has been looking for ways to transform our company, push our creative abilities, and ensure that we are constantly evolving to provide better results for our higher education clients. So, our leadership team asked a tough question: How do we ensure that we’re not getting stagnant? Well, the solution was pretty simple. We needed to learn from other professionals, inside and outside of digital marketing. We’re not in the higher education space simply because we believe there is an opportunity in the industry to provide better marketing efforts; we’re in higher education because we believe in the power of higher education. Therefore, we personally challenge ourselves and all of our employees to never stop learning, and I have read a few books that I think are important to help transform any digital marketing company.

1. Deep Work: Rules for Focused Success in a Distracted World

deep-work-cal-newport

Cal Newport, an Associate Professor of Computer Science at Georgetown University, asks a simple question in his new book, Deep Work: How can an invidual focus on the tasks that matter most? This is a question I have been pondering for a while. In the digital world, there are so many distractions, and our clients’ goals are big (rank #1 for computer science online), and they take sustained effort and creativity.

But when you break down the types of work that digital marketers have, it comes down to deep and shallow tasks. Shallow work consists of all the emails, the admin, the busy work that is necessary but doesn’t require a lot of brain power, and Deep Work consists of the big tasks that can move a company forward. For example, filing a report for your client on how many links you built in Q3 is a necessary task, but it’s somewhat superficial work. However, creating a strategy overview that will help that same client rank number one for a relevant student-generating keyword can directly impact a company’s bottom line.

Cal Naughton examines how to build a working life where there is more focus on the deep work. Some of the biggest takeaways from his book are as follows:

  • Social media is a distraction: Yes, I know this sounds like blasphemy. Even though digital marketers need to have a social presence and maintain the knowledge of trends, the constant chirps of tweets and notifications from Facebook and other platforms will distract you from deep, focused work. Turn off your notifications—or completely remove yourself from social media when you’re under a deadline or working on a big project.
  • Slack and other workplace communication platforms can be great, but they can also kill your productivity. If you’re on Slack, then you are probably aware of how many times you’re interrupted by a notification or a message. This constant form of communication helps teams stay connected, but it also distracts individuals. Turn off the Slack function or hit the snooze button and allow your mind to stay immersed in the bigger projects.
  • It’s important to think about focus as a muscle. It’s something you can train. The more you focus on deep work, the more your mind develops. You’re literally developing your neural circuitry. If you can focus on a task, you’re not just being more productive, you’re working on the very structure of your mind to perform at a higher level. Time productivity sessions and follow the Pomodoro technique.
  • While there is a lot of focus on being productive and efficient in the workplace, it’s important to take the same lessons for deep work in the office and apply them to your personal life. For example, Cal Naughton mentions that your mind isn’t like your bicep, which tires after exercise. Your mind never stops, but what it needs is different forms of activity. So, while you might have an important deadline to meet with your client, it’s important to take the time away from your work and focus deeply on relaxing or another activity. Give your mind a break and schedule “free” time for your mind to wander.

2. The Undoing Project: A FRIENDSHIP THAT CHANGED OUR MINDS.

9780393254594_198Michael Lewis is, of course, famous for many books, including Money Ball, but what Lewis didn’t know when he wrote Money Ball was that he was going to miss something critical to the history and logic of his most famous book. In the beginning of the book, readers learn that Lewis owed many of the lessons in Money Ball to two Nobel Prize winners and Israeli psychologists, Daniel Kahneman and Amos Tversky.

Basically, the book is about how Kahneman and Tversky created a Nobel Prize-winning theory and how that theory altered our perception of reality. It sounds complicated but there is a key lesson that digital marketers can take from the book: Humans are inherently emotional, not logical. What Kahneman and Tversky were able to show through their studies was that people were making poor judgments in uncertain situations, and they relied on their gut rather than data and logic.

So, what does this have to do with digital marketing? It comes down to a key lesson in communication that can help digital marketers talk to their clients and co-workers. Since individuals make decisions based on emotion, it’s important to recognize how issues are framed. Kahneman and Tversky’s studies showed that people changed the way they responded to situations depending on how it was framed. This is an important lesson for digital marketers. If we can think about how to frame strategies, ads, content, etc., to our clients or to the marketplace, then we may be able to push initiatives that are risky yet rewarding and help educate our clients on the benefits of a digitally focused strategy in the world of higher education.

3. Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration

creativity_incOut of all the books, Creativity, Inc. might have been the most enjoyable. It’s not just because it’s an unbelievable treasure trove of advice on how to build a creative organization, but it also goes into great detail about how Pixar was created as well as behind-the-scenes insight into their movies.

Storytelling is the root of great digital marketing campaigns, and Pixar and Disney are the best storytellers in our world. What is key about the book is that in order to build an organization that is focused on quality storytelling in their messaging, it’s essential to build candor and positive feedback into their organization. If a company does not share the ability to be candid with each other because of hierarchies that stranglehold opinions, then the organization will never grow.

Everyone in the Pixar building, according to Ed Catmull, from the janitor to the director, has the ability to create an idea that will move a project forward. (Think about Ratatouille and the expression: “Anyone can cook.”)

In our organization, we’re trying to find ways to strengthen the structure that breeds candid and constructive feedback. One suggestion in the book is to hold “Notes Meetings.” It’s a simple concept. Individuals in the company submit questions to a leadership team on things they are struggling with. It doesn’t have to relate to a specific department, and the leadership picks the questions and sends them to the team. Then they have a meeting where everyone freely tries to problem solve the issue. This is an opportunity to improve the way feedback is delivered and develop candor. Great ideas can not become great unless they are challenged by people who care about mutual success.

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Joseph Lapin M.F.A. is an author, creative director, and journalist, and his writing has been published in the Los Angeles Times, Narratively, Salon, Slate, and more. He is a former adjunct professor at Florida International University, and he has worked on PR campaigns for Ernst & Young, Brentwood Associates, and more.

Five Trends That Are Encouraging the Adoption of Tech in Higher Education

In recent years, technology has vastly transformed the higher education scene. Colleges across the country have implemented various innovative methods to advance learning spaces, remodel their libraries and bolster campus security. 2017, in particular, has seen laptops, tablets, ebook readers and fitness trackers become must-have accessories for many college students. Even virtual reality has found a place in enhancing the teaching of certain concepts in the classroom.

As manufacturers and developers continue to prioritize higher education, the impact of technology in colleges and universities is poised to become even more significant in the future. Below are five trends that are spearheading the adoption of technology in the institutions of today and tomorrow.

1. Virtual Reality, Augmented Reality, and Mixed Reality

The world is on the verge of major changes regarding how we all interact with our computing devices. Tech giants like Google, Apple, and Microsoft have been consistently investing in new forms of human-computer interaction (HCI) – notably VR, AR and MR – and products like the Microsoft HoloLens are already influencing the types of hardware and software that are in use in colleges.

This trend is even more compelling when we think about combining VR, AR, and MR with other HCI technologies like cognitive computing and artificial intelligence. As HCI continues to gain traction in higher institutions of learning, the future may see the development of more devices and platforms that combine AI with VR/AR/MR for a more comprehensive experience. Holograms could replace physical bodies in classrooms, and students will perhaps be able to pick their preferred learning setting, such as studying by a brook, or in a virtual Starbucks.

2. Simulation-based Learning

Educators are increasingly employing simulation techniques to facilitate active learning through repetitive and thought-provoking practice in safe, life-like environments. These virtual worlds provide to students a unique opportunity to apply knowledge and make critical decisions while incorporating some immediate feedback or reward system, which makes it easier to grasp hard sciences like biology, anatomy, geology, and astronomy.

Drexel University, for example, has collaborated with Tata Interactive Systems to provide a simulation-based learning system for their online forensic students, where they can conduct clinical assessments in the aftermath of a violent crime. A 3D virtual crime scene, complete with clues and continuous feedback, makes forensics fun and exciting.

3. Internet of Things

Although IoT technologies are primarily focusing on the consumer field, higher education holds a lot of untapped potential for the concept. Smart cities and smart campuses, for instance, are areas of keen interest among tech developers. Some systems in colleges, such as light controls, sprinklers, parking space monitors and building alarms are already internet connected and are significantly improving operations. Future iterations of IoT will likely be more intelligent, requiring less human interaction.

The Internet of Things could also motivate higher learning institutions to create IoT degrees and certificates that meet the changing job market. The “new intelligent things” such as drones and robots are expected to motivate the creation of more than 100,000 jobs by 2025. This will likely drive institutions to introduce new programs, similar to the way hacking has presently driven cyber-security degrees.

The Unmanned Vehicle University is among the few institutions addressing the market by offering programs in Unmanned Systems Engineering. With IoT steadily growing its impact on our world, however, it won’t take long for others to follow suit.

4. Digital Literacy

While previous generations of learners first experienced technology at school, today’s students first interact with technology for entertainment and social communication. This path has put  strains on institutions to incorporate college-friendly devices into their education systems.

Because smartphones and computers now feel as natural to students as pens and books, colleges and universities are looking into lessons that encourage them to solve real-world problems using modern technology. In some schools, an English composition course includes creating a blog and reading web scripting, while in others, history students learn how to visualize and map information digitally.

The intent of this approach is to create self-directed learners, who know how to put together the technologies they’re already familiar with to find up-to-date information and create new solutions.

5. Blockchain and Credentialing

Blockchain may not seem relevant to institutions of higher learning until we discuss it around the aspects of badging and credentialing. In essence, Blockchain is shaping up to become the technology that enables students and young professionals to maintain lifelong, cloud-based learner profiles, which can accumulate qualifications and badges based on courses and programs. Employers would then use these profiles to identify their future employees.

Microsoft’s purchase of LinkedIn last year, which had itself acquired Lynda.com in 2015, is proof that learner credentialing via blockchain could take off in the coming years. Now, if a student takes a course at Lynda.com, their LinkedIn profile reflects it.

The push into artificial intelligence by Microsoft and other major companies could play into creating a marketplace where employers easily find qualified and competent employees online. Institutions of higher learning will likely be among the main contributors of data into these profiles.

Final Words

Recent advances in technology, coupled with the escalating demand for quality education are forcing greater scrutiny on the value that institutions provide to students. Consequently, educators are changing the way they teach, strategically incorporating a variety of innovations and team-based methods of delivering content.

If the trends above continue to gain ground, the near future may see even more disruptions to traditional learning experience, with more institutions experimenting and embracing new strategies.

Vigilance Chari currently covers tech news and gadgets at LaptopNinja. She is an International presenter and published author. When not writing, she spends her time as an enthusiastic professional party planner and part-time painter.

5 Higher Education Marketing Strategies

Every day universities and colleges are coming up with exciting, innovative courses for the millions of motivated students all over the world. The higher education space is being redefined by innovation in design, delivery and employability for many diplomas and degrees. Education experts have the resources they need to craft, test and rollout cutting edge online degree programs.

However, without adequate marketing, student enrollment numbers often struggle to meet and exceed expectations.

That’s why higher education institutions are bringing on board creative communication and marketing professionals to keep their institutions and programs visible and desirable. Unique higher education marketing strategies help raise awareness of courses and programs while bringing in new students and resources needed to sustain online programs.

Institutions are moving beyond the traditional brochures, magazines and billboards and are instead pushing resources towards appealing to the constantly evolving digital marketing landscape. There, they can have wider reach and greater potential in rapidly increasing their program’s visibility. Below are five key areas that savvy higher education institutions have explored to creatively market their programs and reach a wider array of prospective students and other higher education actors.

1. Instagram Marketing for Higher Education

Sample instagram adAny serious marketer will not ignore a worldwide, 700 million plus user base that has gained a lot of popularity with younger users in particular. With massive reach and increased interaction, Instagram offers higher education institutions a chance to showcase their best programs, campuses and profile their notable alumni.

When it comes to sharing photos of new events such as recruitment drives, faculty-student interaction, innovative programs and community activities, Instagram has become the top app. Schools have a chance to showcase their brands, engage students and reach out to prospective international students using features such as Instagram Stories.

The allure of Instagram is mainly driven by the simplicity of use, as long as higher education institutions can post great, well-curated photos for various updates and events. With the increased photography features of so many phones, institutions can even get photos from students in their own day-to-day activities and interactions and share on their Instagram handles with quite satisfying results. Great campus photos during different events and seasons can keep an institution visually present among the great number of prospective students who are always on the prowl for their next diploma or degree.


 

2. Video and Animation in Higher Education Marketing

ezgif.com-gif-maker (1)Video is a proven way to popularize courses, programs, campuses and advertisements for higher education institutions. It’s known to have a greater impact than text, and there are many channels available today for institutions to share their videos. These include You Tube, Twitter, Facebook, Snapchat and Instagram.

Strategically crafted videos and animations can be leveraged to reach target demographics for schools and their degree programs. Creative marketing professionals use powerful visuals, branding and storytelling to create videos that speak to their audiences. Through the social marketing potential of platforms such as Facebook and Instagram, video and animation advertisements can be a highly successful component to any marketing strategy. The best part? These creatives can be backed by ROI metrics through careful monitoring and reporting.


 

3. Leveraging Faculty for
Digital PR

A university’s faculty expertise is a critical component of a successful higher education marketing strategy. Faculty are researchers and thought leaders in their industries, and can greatly increase the effectiveness of campaign execution in many ways. By leveraging a professional Digital PR team with a keen understanding of the media landscape and PR pitching, faculty members and their research can be carefully pitched to target digital publications in order to share and boost professors’ personal brands as well as increase program and university brand awareness.

When leveraged correctly, Digital PR proves beneficial in other ways such as: building program visibility in search engines, creating program website traffic, and increasing student enrollment. Potential publications and websites for Digital PR opportunities are vast. These are only a few of the places that Circa Interactive has landed features and bylines for our clients:

Digital PR examples

 


 

4. Infographics and Visual Resources 

Infographics are powerful visual representations of data that are used in a variety of ways across industries. In higher education, they are a useful tool in providing career and industry statistics to help admissions teams, such as this graphic created by Villanova’s Analytics program. As seen below, this method of providing job growth and salary statistics is much more consumable and visually pleasing to the online reader than a list of bulleted points or a dense paragraph.

infographic example

Savvy internet marketers in the field of higher education also use infographics to build high quality industry backlinks and traffic to a program’s website. By leveraging professor research and reputable industry sources, fascinating visual resources can be designed, such as this compelling infographic from Ohio University that tells the story of how football concussions have paved the way for innovation in the forms of concussion diagnosis and prevention.

higher ed infographic example


 

5. Virtual Reality and Virtual Tours 

Virtual reality opportunities within higher education are increasing more than ever. A team of professors from Central Missouri State University, University of Missouri, University of Illinois at Chicago and University of Arizona have created a virtual collaborative learning network with a goal of researching and studying the intricacies of the Harlem Renaissance. The possibilities of virtual reality are endless with the classroom as EdTech and digital advantages continue to grow.

This crossroads of virtual reality and higher education applies directly to marketing strategies. Not only can universities gain interest through their in-class virtual technologies, but virtual reality is increasingly being used in the admissions process. A large number of institutions have fully implemented virtual tours that allow prospective students and their parents to explore campuses from afar. Companies such as Campus Tours offer panoramic virtual reality tours inside buildings and around campuses.

For example, USC offers an exclusive 360-degree game day campus tour:


 

Great ideas, but how do I execute these higher education marketing strategies? 

Reach out to an experienced, proven digital marketing company that focuses strictly on higher education marketing. Our team is happy to help and walk you through our services to find effective solutions to your unique marketing needs.
Contact us here

HEMJ learn more button2

FreddieFrederic has five years’ experience in higher education content marketing and search engine optimization. Working with Circa Interactive, he has gained valuable experience in paid search, analytics, SEO strategy, and client management. Frederic excels in process optimization, strategic content marketing, and implementation of daily dad jokes. 

Follow him on twitter @FredHigherEd

 

 

 

3 Creative Ways to Attract Prospective Students to Your College

Higher Education Marketing Challenges

Today in the United States there are approximately 5,300 colleges and universities. With such a large number of schools, todays higher education market has become as competitive and  challenging to navigate as ever.  Traditional marketing techniques are no longer sufficient to attract new students. It is now crucial for colleges and universities to understand and market the importance of innovation, social responsibility, and new technologies to attract the current college-bound generation.

Who is a prospective student?

To effectively attract new students, it’s important to first identify prospective students. There are two types of prospective students– those who are aware of your school and those who are not. Initially the goal is for both types to choose your college/university. And even if the goal is the same, the approach should be slightly different.

What are prospective students looking for?

1. Students aware of your institution most likely have a list of schools and programs they are interested in. The first place they will seek more information is the school’s website. To remain effective, Higher Education website should be:

  • Mobile friendly – most of the times the first interactions with the website happens from mobile devices. Having an easy to navigate mobile friendly website is a key not only for a user, but also for search engines.
  • Easy to navigate – colleges and universities websites usually are quite large and complex. By making sure the website has a clear navigation system with the most important pages no further than 3 clicks away from the home page a search box, and a request form on the homepage provides an easier flow through the website and a better user experience.
  • Informative – when creating content, schools should not forget who they are trying to reach. The content should focus on the reader and provide insightful information, tips, and best practice guides, news and other. In other words, always consider what a student wants to know rather than what an institution wants to inform a student.

2. The next group of students to consider are those who haven’t decided on their top 10 schools and still are looking around. To increase brand and program awareness there are a few things colleges and universities should do.

  • It’s not a secret that Pay-per-click (PPC) is a great channel to use in order to introduce new prospective students with schools and their programs. It works exactly the same way when new brands and businesses want to be found by customers. Google Adwords, Bing, Linkedin, Facebook and Instagram are main channels to go for. By creating a strategic lead generating PPC campaign, universities can increase the number of students signing up for programs or seeking more information.The only drawback of using these channels is the cost.
  • Higher education institutions should also make sure their websites are optimized for on-page SEO.

New ways to attract prospective students

There are many ways to reach future students. Traditional methods such as high schools visits, educational fairs and print material are still very useful way to market colleges and universities.  However, these methods might not be enough to make a university stand out among competitors. To reach prospective students where it will make an impact requires a tailored approach to the incoming students media habits.

  • Snapchat –  not merely a popular social app, Millennials are now using Snapchat as a form of news or following beloved brands. According to Lendedu, an online student loan marketplace, 58% of college students are checking Snapchat first, Instagram second and Facebook last. Snapchat reached a high interest and popularity not only among  users, but also brands and colleges. For example, in July 2017, The University of Wisconsin-Green Bay sent the acceptance announcement to the student via Snapchat with animated video confetti.

Schools can create their own geofilter that allows students to use it when they are on the campus or at specific events. These type of filters appear on the user’s display allowing them to get a closer look at the real life of that school. It promotes brand awareness, as well as serves as a great advertising for school. Snapchat opens a door to promote the schools the best way possible. It can show the unique personality of the school and create a connection with current students, as well as help them keep in touch with alumni.

  • Live Videos –  Blogs and other written content are still relevant and very important for digital marketing. Schools should use as many ways to interact and connect with millennials. Live videos are a great way to do so. It allows viewers immediately engage with current events. A lot of higher education institutions already publish various content to Youtube, but live streaming that functions similar as Snapchat could support the interaction with potential students and alumni right here and right now by showing schools’ events, lectures and other creative content.
  • Influencers – From the recent study millennials rely on word of mouth more than other adults when researching consumer goods. This study could identify millennials trusting only honest and true opinions by the people they respect and look up to.Today there are so many influencers in various areas starting from entrepreneurs to style blogs. Higher education institutions should keep relationships with alumni and try to follow their journey after the graduation. By keeping close relationships with influencers is a way to attract their followers to the school. Schools should organize panel style meetings with influencers where they could share their experiences with audience and answer their questions. This type of relationship would promote different school programs and brand awareness.

Millennials tend to choose brands that have a clear voice, character and are creative. With today’s technologies, social media platforms and apps there are endless ways colleges and universities could promote their school and program, as well as show their personality to prospective students.

 

Martyna's headshotMartyna is a graduate from Vilnius University in Vilnius, Lithuania. With 2 years experience in digital marketing industry, Martyna adds in-depth understanding of on-page and local SEO to the Circa team. Her passion and continual education in SEO initiatives help contribute to Circa’s expanding higher education digital marketing presence.

How to Write a Media Pitch (with Examples)

Pitching compelling story lines and sources are the crux of any PR strategy. In the higher education digital marketing space, we leverage the expertise of professors from the programs that we partner with to help increase the school’s visibility, student enrollment, thought leadership, and brand awareness. For us, this is primarily an SEO and link-building tactic to help boost program search engine rankings and visibility. Professors make excellent sources for stories through their unmatched level of expertise and experience in their respective fields, but without the correct messaging and communication strategy, this may never come across effectively to the media when pitching them. Regardless of the industry that you’re in or represent, knowing how to effectively craft a pitch for the media is the most critical step to success in PR and content marketing. Here are some tangible tips and examples that will help you become a PR pitching pro in no time and write a persuasive media pitch.

In this article, I will go over best practices for media pitching in addition to reviewing the most common types of media pitches, with examples below. These include:

  • Initial (cold) media pitch
  • Pitch with an established contact (warm)
  • Personalized pitch
  • Follow-up pitch

How to Structure a PR Pitch

Before we dive into best practices, tips, and examples of PR pitching, I want to go over some of the basics of how to structure a media pitch. Creating a set standard for yourself and your team will not only streamline the process and allow you to be as efficient as possible, but it will also makes training and consistency amongst your team much more feasible. Below I have included the basic outline/structure of a PR pitch. For a more in-depth look, please see my article on how to structure and standardize PR pitching across your team.

  • First, start with the lead. There are two main types of leads that are the most effective when it comes to media pitching. The first is a news peg and the second is a time peg. To learn more about the differences between these two types of leads, read this article.
  • The second part is your call-to-action. This is the action you want your audience to take. Whether it is writing a product review, publishing a piece of content, or conducting an interview, it’s important to make your intention here as clear as possible.
  • Next comes your value proposition. This is a key piece of the puzzle as it will be the meat of the pitch; this is where you can showcase the value of what you are offering and why they should be interested in it. It is essential in differentiating yourself from the hundreds of other pitches they receive.
  • The last piece of the puzzle is your conclusion. This is pretty straightforward and is where you should recap your call-to-action and thank them for their time and consideration.

Create an Effective Subject Line

Subject lines are the first and sometimes only thing that a media contact will see–often times determining whether they will even bother to open your email or not. Ensuring that your subject line is clear, concise, and enticing are some of the most important elements. While many would assume that shorter subject lines work best, especially considering the character restrictions of mobile devices, a report from Marketing Sherpa actually found that subject lines with 61 to 70 characters had the highest open rate. This proves that you shouldn’t spend too much time trying to cut down your subject line, as it can actually be beneficial to have a longer one. While creating a subject line that entices the media to want to open your email should always be the goal, make sure that you don’t use “click-bait” phrasing as a tactic to draw the recipient in as this may leave a bad taste in their mouth and hurt the chances of them opening your future pitches. The last thing you want to do is mislead them or appear spammy.

media pitch subject line

Pitch Using Timely News Pegs or Research

Don’t do yourself the disservice of not using relevant news pegs or research as your hook for your pitch. It’s no secret that the media lives off of news pegs, trending topics, and new research to tell their stories. To increase the chances of someone showing interest in your pitch, it’s important to make their job as easy as possible; it’s a good idea to help to spell out the story for them so that your source or story fits in seamlessly with trending news topics and their target audience’s interests. Reporters and editors receive hundreds of pitches every day, so providing them with a story that their readers will be interested in and offering sources to help supplement that story will make them more compelled to move forward with the conversation. Along these same lines, always try to include hyperlinks to any research or statistics that you reference in your pitch. You don’t want them to shy away from expressing interest or continuing the conversation simply because they don’t have time to do the legwork to track down the sources themselves. When pitching a source for a story, I recommend abiding by this same rule of thumb and hyperlink to their bio page to provide more context and information on their specialities and background in case they’re interested.

Know the Reporter’s Beat

You can have the best pitch in the world, but if it doesn’t align with the reporter’s beat (the types of stories they cover), then it will provide no use or value to them. In fact, it will only blatantly show that you are sending out mass email distributions and aren’t doing the appropriate research and legwork before pitching them. While it’s not always realistic or feasible, personalize pitches whenever possible and mention any related articles that they recently wrote.

Keep it Concise & Know your Story

As I mentioned earlier, media contacts receive hundreds of pitches a day. If you’re lucky enough to get yours opened, the worst thing that someone with very little time can be confronted with is an unnecessarily long pitch. Find out how to say everything that you need to say in a paragraph or less (with rare exceptions). The more specific and focused you can be, the better. It’s also crucial to understand and communicate the story you’re trying to tell and how it aligns with the larger media trends yet provides a unique angle to the storyline. Here’s how our typical pitch is structured:

Following up is Key to Media Pitching

Following up on initial email pitches is one of the most important pieces to the puzzle. This is where most of your interest and responses will come from, so ensuring that you schedule reminders to do so is vital. It’s good to wait around one week until you send follow-ups out; this will ensure that the media contact has sufficient time to get through their emails and respond if they are planning to. If the story is incredibly time-sensitive, it’s ok to follow-up a bit sooner. Similarly, if it is not a time-sensitive story at all, then waiting a little longer than a week is also fine. Include your original pitch at the bottom of your follow-up email to help jog the recipient’s memory and provide more context for them. To see more about how to follow up on a pitch, see my example below.

Media Pitch Examples:

Initial (cold) pitch:

Hi [NAME]

A recent report pointed to the frightening reality that hackers using ransomware on medical devices could pose the biggest–and most dangerous–cyber security threat in 2016, with insulin pumps and pacemakers being some of the devices most vulnerable to these risks. For this reason, I wanted to see if you were interested in speaking with [NAME], a leading encryption and cybersecurity expert, DARPA contractor, and professor in NJIT’s Computer Science program. He has been conducting research on security and homomorphic encryption of embedded medical devices and can discuss the severity of this looming threat and the ways that we can leverage new protection techniques against this potentially fatal new cybercrime tactic.

Please let me know if you’re interested. Thanks for your time and consideration.

Pitch for established contact/relationship:

I hope all is well. Thanks again for featuring [NAME] in your article on ICD-10. I wanted to reach out about a new story and source that I thought you might be interested in:

Scientists are reporting a sharp rise in colon and rectal cancers in adults as young as their 20s and 30s, according to a new study by the American Cancer Society. For this reason, I wanted to see if you were interested in speaking with [NAME], a professor of Chemical and Biomolecular Engineering at Ohio University and an expert in colon cancer, who is currently applying principles like fluid dynamics to look at how cancer cells move through the body and how metastasis can be countered. Dr. [NAME] is also researching the potential of liquid biopsies for less invasive cancer screenings and their ability to impact personalized medicine. While increased rates of screenings like colonoscopies among older adults have been considered the reason that colorectal cancer rates have declined overall, they have usually been deemed unnecessary and invasive for younger populations. However, with this new upward trend among young adults, research that Dr. [NAME] is conducting in this field could be the key to reversing these ominous trends.

Please let me know if you’re interested in speaking with [NAME] about the important work she is doing in this area and how it could impact cancer trends. Thanks for your time and consideration.

Personalized pitch

I really enjoyed reading your article, “CBO’s estimates of the revised Senate health bill” and wanted to see if you would be interested in speaking with [NAME] about the impact that this would have on our doctor shortage crisis. When we reduce insurance coverage, we make it harder for patients to address their preventative needs, and therefore create a more sick population with an increased need for doctors who can treat subsequent ailments. [NAME] is the program director and professor of healthcare systems engineering at the University of Central Florida and is actively looking at the most pressing long-term issues facing our healthcare system, such as the doctor shortage crisis, and how we can take steps to address and alleviate such crises. Extended life spans and treatable diseases are straining our already burdened system, and studies show it’s only going to get worse. [NAME] can discuss the complexities of solving this issue and how repealing the ACA will have a direct impact on the doctor shortage crisis.

Please let me know if you’re interested and I would be happy to set something up. Thanks for your time.

Follow-up Pitch

Subject: Re: Just Following Up: Medical Device Ransom is Biggest Cyber Threat of 2016

Hi [NAME],

I just wanted to follow up and see if you were interested in speaking with [NAME] about the dangerous and inevitable threat of medical ransomware.

Thanks for your time. Any feedback is appreciated.

Caroline Khalili
Circa Interactive
circaedu.com

On Mon, Dec 21, 2015 at 6:38 PM, Caroline Khalili caroline@circaedu.com> wrote:

Hi [NAME],

A recent report pointed to the frightening reality that hackers using ransomware on medical devices could pose the biggest–and most dangerous–cyber security threat in 2016, with insulin pumps and pacemakers being some of the devices most vulnerable to these risks. For this reason, I wanted to see if you were interested in speaking with [NAME], a leading encryption and cybersecurity expert, DARPA contractor, and a professor in NJIT’s Computer Science program. He has been conducting research on security and homomorphic encryption of embedded medical devices and can discuss the severity of this looming threat and the ways that we can leverage new protection techniques against this potentially fatal new cybercrime tactic.

Please let me know if you’re interested. Thanks for your time and consideration.

 

To learn more about our digital PR services, read here: Digital PR.

Caroline-Black-and-White-tan-3-4Caroline brings a wealth of knowledge in communications, marketing, and account management to the Circa Interactive team, and she has worked with partners such as HP, Cisco, and Adobe. Graduating with honors in Business Administration and Marketing from the University of Oregon in 2011, Caroline now plays a key role in Circa Interactive’s digital PR strategy by building long term relationships with internationally recognized media outlets on behalf of our clients.

6 Do’s and Do Not’s of Digital Public Relations

In the competitive field of digital public relations, it is a constant struggle to create pitches that stand out to your desired audience. Reporters and editors of high level publications are drowning in a sea of pitches and emails each day and don’t want to receive the same boring pitches every day. In order to succeed as a public relations specialist, it is imperative that your campaign stands out among the rest. There are several ways to ensure that you make your mark. Here are 3 do’s and 3 do not’s of higher education Public Relations.

Do: Have a unique voice while understanding what the publication wants 

To make an impression in the world of public relations, you have to offer something unique to your audience. If you are pitching clients to high level publications, odds are the editors and reporters have a lot of pitches coming through each day. If there are submission guidelines, look at them. These will help you determine what exactly the publication is looking for in a pitch. Once you get an understanding of how publications take pitches or articles, be sure to make yourself and your client stand out by offering a unique voice or stance on a topic. Emphasize the new angle or insight that your client has to offer in your pitch. Give the publication a new way to think about something that’s being talked about, and offer your client as an asset to this new angle.

Do: Leverage news and current events in your pitches

When crafting a pitch, use a topic that has buzz around it. Grab a story from the news, and see how your client can offer insight into the topic and provide a new angle that the publication is missing out on by not speaking to your client. This creates the opportunity for your client to be involved in a conversation of relevant, newsworthy story, while still offering their expertise. Using a relevant news peg also have a better chance of catching a publication’s attention if you have an interesting subject line that mentions a time sensitive topic.

Do: Follow up

This point cannot be stressed enough. If you miss a follow up, you’re missing a second chance to be seen by a publication that may have missed your first email, but would have otherwise been interested in your client. Most of our success in digital PR results from follow ups. Be sure to change your subject line to something along the lines of “Re: Just Following Up: [insert subject line]” to draw attention to the fact that that there has been prior correspondence. This little trick is a sure fire way to get more eyes on your follow up and original pitch.

Do Not: Put yourself in a box

It is easy to get stuck in the obvious within public relations. As a professional, it is your job to think outside of the box and find a new angles that can make your client stand out. Being able to look at news pegs through a fresh lens can help find new angles for all topics and clients you’re pitching. If you work in a PR team, don’t be afraid to ask for a brainstorming session to break you out of your box. Our digital PR team goes on walks and has regular PR brainstorming meetings to go over the news and find new angles to pitch our clients. These practices break us out of reading stories and taking them at face value. It also allows us to find different ways to pitch our clients’ expertise.

Do Not: Miss an email

Always be the last to respond in any situation. This seems pretty self explanatory, but if a pitch gets several “no thanks” responses, don’t just leave them in your inbox. I know it feels like a rejection and no one enjoys facing rejection, but your job is communicating. Respond, and thank them for their time, or even try to figure out why they said no. Who knows, you may even be creating relationships with these contacts just by responding to their “no’s”. People will have more respect for someone that takes the time to thank them, or tries to get a better understanding of what they want in the future, even after they turned down your pitch.

Do Not: Take a “maybe” as a final answer

Many responses to pitches are along the lines of “I don’t cover this exact topic”, or “I’ll keep this in mind for next time”. These aren’t explicitly “no’s”, and as a communicator, it is your job to figure out how you can use these “maybe’s” to your advantage. Here’s the perfect opportunity to be strategic in your communication skills. If they don’t cover the topic you pitched them, find out what they do cover. Find out what they are currently looking for, and see if you still have something to offer. This will help you tailor your pitches to that person in the future and create better relationships with your media contacts.